dbdcustomjewelry.com

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Home > Terms and Conditions

Policies, Terms and Conditions:
 
Copyright and Trademark Notice
Links
Money Orders
Multiple Product Orders
Order Acceptance Policy
Other Conditions
Out-of-Stock Products
Payment Options & Credit Cards
Privacy
Privacy on Other Web Sites
Returns
Shipping Policy
Taxes
Typographical Errors
Copyright and Trademark Notice  by 
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of dbdcustomjewelry.com., Copyright © 2006-2010, ALL RIGHTS RESERVED.  You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
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Links  by 
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.
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Money Orders  by 
We accept money orders in U.S. Dollars only. Orders are processed upon receipt of a money order.
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Multiple Product Orders  by 
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.
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Order Acceptance Policy  by 
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. dbdcustomjewelry.com reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
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Other Conditions  by 
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether dbdcustomjewelry.com signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
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Out-of-Stock Products  by 
We will ship your product as it becomes available. Usually, products ship the same day if ordered by 5:00PM  , or by the next business day if your order is received after this time and for orders received on Saturday, Sunday or any major holiday. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. All products not in-stock are usually shipped 1 to 3 weeks. Returned items may also be subject to a non-refundable shipping cost.
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Payment Options & Credit Cards  by 
Payment Options We currently exclusively accept PayPal payments which accept a variety of secure types of payments to include Electronic Check or Bank Transfer or paying with a VISA, MasterCard, American Express, or Discover card. Through PayPal you can pay for your items safe and securely with or without a PayPal account. After your purchase is complete you will be redirected back to dbdcustomjewelry.com. Orders are shipped 1 to 2 Day Air typically 1 day after receiving an order if the item is in-stock. For more shipping information please see our Shipping Policy section.Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon processing of your order.For any questions please e-mail info@dbdcustomjewelry.com or call 1-505-710-1440.
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Privacy  by 
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to dbdcustomjewelry.com. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to dbdcustomjewelry.com. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

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Privacy on Other Web Sites  by 
Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties.
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Returns  by 
Because all jewelry is custom made we do not offer refunds. However, we will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship(any part of our products prove defective, in either materials or manufacturer)in this case we will repair or replace it within 30 days of the purchase, free of charge. Any Returned items must be returned within 14 days of the purchase (7 days during major seasons) Returned items must be in perfect condition. Custom Pieces may not be exchanged. Any product missing the serial number or original tag will not be accepted. All merchandise must be accompanied by a copy of the original receipt or invoice. Refunds will be issued in the form of store credit and are subject to a $25 or 25% re-stocking fee.

Custom orders are given an estimated time depending on the complexity of an item. Because the custom piece is customized to or for you there will be no refund or exchange or store credit of any kind on custom gold teeth or jewelry.

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Shipping Policy  by 
Shipping Time -- Most orders received before 5:00PM, will ship the same day, provided the item ordered is in stock. Most orders received after 5:00 PM will ship the next business day. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.(Please call for options.)Custom orders are shipped 2 to 6 weeks after receiving an order, depending on complexity. If an item is not in-stock you will be notified promptly. The customer is responsible for all shipping charges unless stated otherwise.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by dbdcustomjewelry.com or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

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Taxes  by 
Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.
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Typographical Errors  by 
Jewelry on fliers and other advertisements is enlarged to show detail. Jewelry on website is priced and based on 10K gold. All diamond weights are approximate. Chain is not included in pendant price. There may be additional charges for jewelry sizing. We make every effort to avoid errors in pricing and product information, however, if a mistake does occur, we reserve the right to correct it, and in our sole discretion, to refuse or cancel any order placed for that item at the incorrect price. All prices listed on this site are in U.S. dollars. We reserve the right to change prices without any notice. All photographic, clerical, typographical and printing errors are subject to correction. Prices are in U.S.D, sales tax is separate and the responsibility of the customer.

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Our Store shall immediately issue a credit to your credit card account in the amount of the incorrect price

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